High Score Labs News • May 17, 2021
Robotic Process Automation (RPA) helps many organizations cut operating costs, lets your staff pay attention to more important tasks by taking mundane routines off their hands, and has a host of other benefits.
However, RPA is not perfect. When an organization lacks a strong RPA strategy, quality RPA resources, tight IT security and compliance, etc., RPA implementation may not take off as successfully as other organizations make it. This article was designed to examine eight smart habits of successful RPA teams.
- Have a Clear Goal, and Know How to Get There
If you wanted to take a road trip to see a friend who lives in another town, would you set out without at least studying a map? In the same vein, successful RPA implementation involves more than knowing where you want to go with RPA; you need a clear roadmap for reaching your destination. Develop directives that outline clear goals that can be achieved in defined timelines and measured along the road.
- Secure Executive Support for RPA
Support from top officials in any organization is a significant pushing force for implementing any policy. Win this type of support by developing a solid case in favor of RPA using industry-specific reference materials and use cases. It’ll make it easier to progress from initial experimentation to RPA at full scale.
- Seamless Cross-functional link
The most successful RPA implementers can seamlessly sync end-to-end business operations between functional units of the organization and the automation processes. From HR, business IT, operations to risk and compliance, all functional and business units must ensure collaboration in running automation programs.
- Tackle Security Loopholes Early
Data protection and handling of sensitive data is a significant concern for organizations looking to implement RPA. It’s most helpful to involve security and compliance early on in the process. They’ll enable the bots’ access to systems and processes. Further, they’re in the best position to recommend and implement security protocols to guide the handling of sensitive data.
- Build a Strong Operational Foundation
Before dreaming of shaking things up (be it automation or another operational change), ensure you’re already running a well-oiled machine. Effective communication, an arsenal of reusable relevant IT tools, substantial change, and incident management processes are essential factors for successful RPA implementation.
- Leverage Complementary Technologies
There is a wide assortment of supporting technologies your organization can incorporate with its RPA. Many vendors offer AI-improved RPA solutions. Process mining, discovery technology, reusable automation modules, etc., can improve robot development and maintenance.
- Collaborate for Help with RPA Skills
Vendors and user communities offer training programs that will help you boost training and education. While you take advantage of these programs, you can bring experienced RPA personnel from service providers and system integrators to keep things up and running.
- Democratize RPA
Avoid the snare of reserving RPA deployment assigned to a single team. Instead, have teams across the organization trained to handle such tasks. You’ll be amazed at how many brilliant ideas ground-level employees present.
RPA adoption does not have to be challenging for your business. Adopting RPA without having the qualities highlighted above will result in failure. On the other hand, by implementing the suggestions above, you’ll join the ranks of thousands of successful RPA implementers.